Your privacy matters to us. This Privacy Policy explains how sg8 collects, uses, stores, and protects the personal information of members and visitors based in the Philippines. By registering an account or continuing to use our platform, you acknowledge that you have read and understood this policy. We encourage you to review this page periodically, as it may be updated to reflect changes in our practices or applicable Philippine data protection regulations.
Last updated: January 2025
When you register an account with sg8, we collect personal information that is necessary to verify your identity and provide you with a safe, compliant gaming experience in the Philippines. This includes your full name, date of birth, email address, mobile number, and a government-issued identification document as required under Philippine regulations. We also collect your deposit and withdrawal details, including your preferred payment method and transaction history, to process financial requests accurately and securely. When you browse or use our platform, we automatically gather technical data such as your IP address, device type, browser version, and session activity logs to help us maintain platform performance and detect suspicious behaviour. All information collected is limited to what is strictly necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for account verification and regulatory compliance.
sg8 uses the personal information we collect to operate, maintain, and improve our platform for members across the Philippines. Your identity and contact details are used to verify your account, process transactions, and communicate important updates about your membership, including security alerts and promotional offers you have opted into. Transaction data is used to process deposits and withdrawals accurately, investigate disputes, and comply with anti-money laundering obligations under Philippine law. Technical and behavioural data helps us detect fraud, prevent unauthorised access, and optimise the platform experience for mobile users. We may also use aggregated, anonymised data for internal analytics and product development, but this data cannot be used to identify any individual member.
We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. sg8 may share your data with trusted service providers who assist in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their services, and always under strict confidentiality agreements. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines when required to do so by law or in response to a valid legal request. In the event of a business restructuring or acquisition, your data may be transferred to a successor entity, and you will be notified of any such change in advance. At no point will your personal data be shared with third parties for their own independent marketing use.
Your personal data is stored on secure servers with access restricted to authorised personnel only, and all data in transit is protected using industry-standard encryption protocols. sg8 retains your personal information for as long as your account remains active and for a period thereafter as required by Philippine financial and gaming regulations, which may mandate retention of transaction records for a minimum of five years. When data is no longer required for legal or operational purposes, it is securely deleted or anonymised in accordance with our internal data lifecycle policy. We conduct regular security audits to ensure that our storage practices remain aligned with current best practices and applicable data protection standards. Members who close their accounts may request confirmation of data deletion, subject to any mandatory retention obligations that apply under Philippine law.
Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have the right to access the personal data we hold about you, request corrections to inaccurate information, and object to certain types of processing. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations that require us to retain it. To exercise any of these rights, you may contact our support team through the platform, and we will respond to your request within the timeframe prescribed by applicable regulations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. sg8 is committed to honouring your rights and will never penalise you for exercising them in good faith.
sg8 uses cookies and similar tracking technologies to enhance your browsing experience, remember your session preferences, and analyse platform usage patterns. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to log in or complete transactions. Analytics cookies help us understand how members navigate the platform so we can make informed improvements to the user experience. You may manage your cookie preferences through your browser settings at any time, though disabling non-essential cookies will not affect your access to core platform features. We do not use third-party advertising cookies or share cookie data with external marketing networks.
Protecting your personal data is a core responsibility that sg8 takes seriously across all aspects of our platform operations. We implement a combination of technical and organisational security measures, including data encryption, access controls, two-factor authentication options, and regular vulnerability assessments, to safeguard your information against unauthorised access, disclosure, or misuse. Our team is trained in data handling best practices, and access to member data is granted only on a need-to-know basis. In the unlikely event of a data breach that poses a risk to your rights and freedoms, sg8 will notify affected members and the relevant Philippine authorities within the timeframes required by law. We continuously review and update our security practices to address emerging threats and maintain the trust of our members.
sg8 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When material changes are made, we will notify registered members via the contact details on their account or through a prominent notice on the platform prior to the changes taking effect. Your continued use of the sg8 platform after any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page regularly so that you remain informed about how we protect your personal information. The effective date at the top of this policy indicates when it was last revised.
If you have any concerns about how sg8 handles your personal information, or if you would like to exercise your data rights as a member in the Philippines, our support team is available every day to assist you. You can also review our Terms and Conditions or visit our FAQ page for more detailed answers to common questions.